Message sent
Thanks — it's already in the inbox. You'll get a reply at the address you left, usually within a day.
Prefer plain email?
[email protected] — same inbox, same person.
Already a merchant?
The Help page inside the app has the same form plus guides — and your messages arrive with your store attached, so fixes are faster.
Response time
Usually the same day, always within two business days. Growth-plan merchants get priority handling.
Quick answers
Performance, themes, privacy, uninstall behavior — the FAQ covers the common ones.